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MCAInternet Hosting Services Policy

We have provided the below for your ease - the complete Terms of Service/Usage Policy and Privacy Policy must be agreed to prior to purchase:

MCAInternet does not allow pornographic material. MCAInternet does not allow unsolicited email and requires opt-in list managers to include at least one single action method of unsubscribing in each email. We reserve the right to limit incoming or outgoing email at any time.

MCAInternet reserves the right to terminate your account at any time without a refund. Reasons for termination include (but are not limited to) Abuse of the machines - either intentional or due to improper coding Committing or Promoting any type of illegal activity including fraud, mailbombing, denial of service attacks, storing and/or housing and/or linking to illegal content, including but not limited to, "warez", "hacking"/"cracking"/"key generators", copyrighted audio or video files without written consent from the legal copyright owner. Additionally, MCAInternet reserves the right to terminate your account if at any time your site has pornography and/or nudity of any kind, including but not limited to, adult pornography, Anime, child pornography, "adult content" and/or the written word of a sexual nature.

Use of ad-servers, attempts to circumvent quota system owned by 'nobody', certain podcasting sites, use of torrent software, proxies, excessive resource usage or 'core dumping'. Attempts to circumvent any of our security policies, procedures or systems.

Terms of Service/Usage Policy

MCAInternet Acceptable Use Policy has been formulated with the following goals in mind:

Ensure security, reliability and privacy of MCAInternet systems and network, and the networks and systems of others.

Avoid situations that may cause MCAInternet to incur civil liability.

Maintain the image and reputation of MCAInternet as a responsible organization.

Preserve the value of Internet resources as a conduit for free expression.

Encourage the responsible use of net resources, discouraging practices which degrade the usability of network resources and thus the value of Internet services.

Preserve the privacy and security of individual users.

The Acceptable Use Policy below defines the actions which MCAInternet considers to be abusive, and thus, strictly prohibited.

The examples named in this list are non-exclusive, and are provided solely for guidance to MCAInternet customers. If you are unsure whether any contemplated use or action is permitted, please send mail to noc@MCAInternet.com and we will assist you. Please note that the actions listed below are also not permitted from other Internet Service Providers on behalf of, or to advertise, any service hosted by MCAInternet, or connected via the MCAInternet network. Furthermore, such services may not be advertised via deceptive marketing policies, as defined by the Federal Trade Commission Deception Policy Statement.

Unlimited Disk Space & Bandwidth

Personal & Business Class hosting are shared hosting environments, so to ensure fast & reliable service to all of our clients, accounts that adversely affect server or network performance must correct these issues or will be asked to upgrade to a virtual or dedicated server.

Network Security

Customers may not attempt to interfere or deny service to any user, host, or network. This includes, but is not limited to, flooding, mailbombing, or other deliberate attempts to overload or crash a host or network.

Customers will be held liable for incorrect setting of netmasks, routes, or any other network configuration or programming issue which causes unnecessary broadcast or multicast traffic on our network, or denial of service, deliberate or not, caused by forging ARP queries or replies or by configuring IPs into their machine which were not assigned to their server. Any of these actions may result in disconnection of the server at fault from the network and/or correction of the fault at the customer's risk and expense. Any loss of functionality caused by the attempted correction of the problem will be the customer's responsibility to solve. If the malignity of the problem is deemed by MCAInternet to not warrant such drastic action, the customer will be contacted to correct the problem himself. Customers are responsible for maintaining their contact information such that the email address is always reachable even in the event of their MCAInternet servers being shut down.

If your server is the initiator or target of a denial of service attack that adversely affects our/somebody else network, we will terminate your account without warning and you will be held responsible for any charges that may result from this action.

Activities that attract denial of service attacks are expressly prohibited. Customers involved in these activities will be terminated as soon as we are aware of them. These activities include, but are not limited to: selling shell accounts, and involvement with IRC of any kind. This prohibition is for the protection of our customer base as a whole; these kinds of services tend to attract attacks that have the potential to degrade service for all of our customers.

MCAInternet will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations. Users who violate systems or network security may incur criminal or civil liability. MCAInternet reserves the right to charge up to $500 per complaint to investigate.

Customer Spamming Policy

The Policy

MCAInternet has the right to charge $500 per complaint to investigate.

MCAInternet does not deal with your customers or their customers etc.; We hold our customers responsible for dealing with spam from or about their section of the network. MCAInternet customers are responsible for ensuring that they, their customers, and their respective agents and contractors abide by this policy. MCAInternet's customers will be held responsible for all traffic either sent via their connection to MCAInternet or sent elsewhere using support services provided via their connection to MCAInternet. "Support services" includes DNS, hosting websites, electronic mailboxes, or other similar services. Customers are also responsible for ensuring that they do not advertise or promote themselves through UBE/UCE.

If we get a first complaint, we will forward it to you. If we don't receive a response indicating the complete resolution of the complaint within 24 hours, we may drop the section of IP space involved in the spam complaint until we are convinced that the problem is resolved. In particular, we are concerned with spam that not only originates from your network, but also that advertises sites hosted on your network.

If we get repeat complaints and it is clear that the problem has not been resolved, we may blackhole the section of IP space involved in the spam complaint until we are convinced that the problem is resolved. If so, we will contact you as soon as is feasible.

We reserve the right, to drop the section of IP space involved in spam or Denial-of-Service complaints if it is clear that the offending activity is causing great harm to parties on the Internet. In particular, if open relays are on your network or a customer's network, or if denial of service attacks are originating from your network. In certain rare cases, we may have to do this before attempting to contact you. If we do this, we will contact you as soon as is feasible.

You must promptly investigate and deal with any spam or other abuse complaints forwarded to you.

If your server hosts any mailing lists, they must all be true opt-in lists, which means that, before sending any commercial email, a confirmation email, preferably with a tracking number, is sent to the new subscriber, to which they must respond. If they do not respond to the confirmation email, they must not be considered to have opted in. You should keep these confirmations on file or in a database so that when complaints come in, you can prove the subscriber actually opted in. You must in addition provide at least one easy way to opt-out.

If your server is used to send any email at all, it must also be configured to support RFC 1123 section 5.2; in particular it must accept mail for 'postmaster' and must accept bounces (which have a FROM address of <>).

Why this Policy?

Data Backup

While MCAInternet maintains the previously stated backups, this service is provided as a convenience only and MCAInternet assumes no liability as to the availability or completeness of client data backups. Each client is expected and encouraged to maintain backup copies of their own data. Data restores may be provided but are subject to additional service fees.

Bandwidth Charges

IP Policy

MCAInternet may assign its customers IP (Internet Protocol) addresses on a temporary basis or for the life of the contract. Customer agrees that IP addresses are not portable, and acknowledges that IP addresses are the sole property of MCAInternet and are assigned as part of the services. Furthermore, client acknowledges that use of IP addresses not allocated by MCAInternet to customer or users is expressively prohibited and will incur a penalty fee.

General Conduct

MCAInternet's services may only be used for lawful purposes. Transmission, distribution, or storage of any information, data or material in violation of United States or state regulation or law, or by the common law, is prohibited. This includes, but is not limited to, material protected by copyright, trademark, trade secret, or any other statute. MCAInternet's reserves the right to remove such illegal material from its servers.

The customer is responsible for keeping his billing data with MCAInternet up-to-date and accurate. Furnishing false data on any contract or application, including fraudulent use of credit card numbers, is grounds for immediate termination, and may subject the offender to civil or criminal liability.

The resale of MCAInternet's products and services is not permitted.

Facilitating a violation of this AUP: Software, services, programs, activities, and advertisements that promote, enable, or facilitate any activity that is prohibited within this document, including spam, denial of service attacks, compromise of other systems or attempts to compromise other systems are ALL considered to be violations of this AUP.

To insure the quality of service of our shared hosting clients, MCAInternet reserves the right to migrate high resource utilizing clients to servers which may, or may not, incorporate stated 'business class hardware'.

Payment:

ADDITIONALLY AFTER THE INITIAL TERM, YOU ACKNOWLEDGE, AGREE AND AUTHORIZE MCAINTERNET HOSTING SERVICES, TO AUTOMATICALLY BILL AND/OR CHARGE ON YOUR CREDIT CARD FOR SUCCESSIVE TERMS OF EQUAL LENGTH AS THE INITIAL TERM, UNLESS TERMINATED OR CANCELLED BY EITHER PARTY AS PROVIDED IN THIS SECTION. The Initial Term and all successive renewal periods shall be referred to, collectively, as the "Term".

This Agreement may be terminated:

by MCAINTERNET HOSTING SERVICES in the event of nonpayment by Customer,

by MCAINTERNET HOSTING SERVICES, at any time, without notice, if, in MCAINTERNET HOSTING SERVICES's sole and absolute discretion and/or judgment, Customer is in violation of any term or condition of this Agreement and related agreements, AUP, or Customer's use of the Services disrupts or, in MCAINTERNET HOSTING SERVICES's sole and absolute discretion and/or judgment, could disrupt, MCAINTERNET HOSTING SERVICES's business operations.

Cancellation:

Notifications of cancellation must be made 30 days prior to successive rebill period. MCAInternet reserves the right to deny, forfeit, or refuse refunds at any time if necessary. Third party cancellations are not accepted.

Upon termination, either by MCAInternet or Customer, for any reason, Customer is responsible for deleting his/her host registrations from domain registrar(s) immediately. Customer further agrees to pay MCAInternet all reasonable administrative costs if MCAInternet must intervene in deregistering the hosts.

Disclaimer

MCAInternet does not make implied or written warranties for any of our services.

MCAInternet denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by MCAInternet or Internet Network Service providers to MCAInternet. MCAInternet provides Service on a "best effort" standard and does not guarantee upload or download speeds or Service availability.

The Customer will not use its network nor space provided by MCAInternet to violate any law. In the event Customer violates existing law, MCAInternet shall have the right to terminate all service set forth in this Agreement. In the event MCAInternet is informed by government authorities of inappropriate or illegal use of MCAInternet facilities or other networks accessed through MCAInternet, MCAInternet may terminate customer's service.

MCAInternet will cooperate fully with investigations of violation of systems or network security at other sites.

MCAInternet will cooperate with law enforcement authorities in the investigation of possible criminal violations.

Customers who violate systems and/or network security, may incur in criminal or civil liability.

MCAInternet reserves the right to amend its policies at any time. You will be held responsible for the actions of your clients in the matter described on these Terms and conditions. Therefore, it is in your best interest to implement a similar or stricter Terms and conditions or otherwise called Acceptable Terms of use policy.

If you have any questions concerning the above stated terms and conditions then please Contact us.

MCAInternet - MCAInternet Hosting Services